Simple & Straightforward

How to Book

Three easy steps to secure your spiritual journey with Al-Hilal

01

Enquire

Reach out to us with your preferred dates, party size, and budget.

Call or WhatsApp: +256 700 773535
Email: info@alhilaltravels.com
Visit our office in Kampala
Fill out our online contact form
02

Confirm

Review your tailored itinerary and package details.

Receive customized quote & itinerary
Review package inclusions & exclusions
Ask questions and clarify details
Approve package and submit documents
03

Secure

Complete payment and finalize your booking.

Pay deposit to reserve your seats
Complete balance as per schedule
Receive booking confirmation
Get visa, tickets, hotel vouchers & briefing pack

Payment Methods

We accept various payment methods for your convenience. Payment details and schedules will be shared on your booking invoice.

  • Mobile Money (MTN/Airtel)
  • Bank Transfer
  • Cash at Office
  • International Wire Transfer

Required Documents

To process your visa and booking, you'll need to provide the following documents. We'll guide you through each requirement.

Valid Passport

Must be valid for at least 6 months from travel date

Passport Photos

Recent passport-size photos (specific requirements will be shared)

Vaccination Certificates

As per current Saudi Arabia health requirements

Additional Documents

Marriage certificate (if applicable), ID copies, and other specified documents

Frequently Asked Questions

Get answers to common booking questions

How far in advance should I book?

We recommend booking at least 2-3 months in advance, especially for Ramadan and Hajj packages. This ensures visa processing time and better accommodation availability.

What is the payment schedule?

Typically, a 30-50% deposit secures your booking, with the balance due 30 days before departure. Specific terms are outlined on your invoice.

Can I make changes after booking?

Changes are possible subject to availability and may incur fees. Contact us as soon as possible if you need to modify your booking.

What if my visa is rejected?

In the rare case of visa rejection, we'll work with you on options. Refund terms depend on the circumstances and are outlined in your contract.

Are payment plans available?

Yes, we offer flexible payment plans for most packages. Contact us to discuss options that work for your budget.

What's included in the package price?

Packages typically include flights, visa processing, accommodation, transfers, and guided tours. Specific inclusions vary by package—full details provided at booking.

Still have questions?

Ready to Begin Your Journey?

Don't wait—spaces are limited for our most popular packages. Start your booking process today.